Valley Home Check (VHC) is pleased to announce a new service to the Comox Valley, Secure Delivery Service (SDS)
Objective
VHC’s Secure Delivery Services’ (SDS) objective is to provide secure delivery services to customers in the Comox Valley and surrounding communities who cannot be at the delivery location to accept the merchandise.
Process
Customers can contact VHC to arrange the delivery of parcels/packages, furniture, or items of value. VHC will oversee the delivery into the customers house, storage unit, garage, or other secure location.
Customers will provide VHC with a key, lock box PIN, or access code to the location. VHC will meet the delivery company at the location and complete the delivery. Obtaining keys, codes or PINS will be done in person or through a secure service.
VHC can arrange the pick-up of the merchandise from the delivery service warehouse and oversee the delivery. Customers will need to provide a Letter of Authorization for this service.
If furniture or other merchandise need to be assembled, VHC will contact the appropriate contractor(s) to complete the task. VHC will oversee the assembly and provide a report to the client.
Moving to the Valley
Having furniture delivered to a house, apartment or storage unit in the Comox Valley and surrounding communities but can’t be there to meet the movers?
VHC will arrange to meet the movers, supervise the unloading of furniture and household merchandise. A full report will be provided once the task is complete.
The delivery and set-up service will include:
- Provide the customer with the layout of a home, apartment, storage unit etc.
- Labelling places in the location where furniture and/or boxes are to be placed
- Coordinate with the customer to have furniture and/or boxes labelled according to the layout
- Provide access to the movers and oversee the placement of furniture and or boxes according to the layout before delivery.
- Record the inventory of delivered merchandise
- Make note of missing or damaged merchandise
- Secure the location after delivery is complete.